Frequently Asked Questions.

  1. What is a Kintsugi Hope Wellbeing Group?
  2. How does the Kintsugi Hope Wellbeing Group work?
  3. What topics are covered in a Kintsugi Hope Wellbeing Group?
  4. What Safeguarding Requirements are there?
  5. What is the Application Process to run a group?
  6. How do we apply to become a Partner Church?
  7. Are there any financial commitments required to become a Church Partner?
  8. Once we're a Church Partner, how do we get Group Leaders trained?
  9. What happens once a Group Leader has been recommended?
  10. How is a Group Leader Trained?
  11. How do you access the Kintsugi Hope Wellbeing Group Material?
  12. Can I sample the material used for the groups?
  13. How do you equip Group Leaders to present difficult subjects?
  14. Where can you hold a Kintsugi Hope Wellbeing Group?
  15. Who can attend a Kintsugi Hope Wellbeing Group?
  16. What if a participant needs expert help?
  17. I want to join a group, but my church are not running them.
  18. Does Kintsugi Hope only partner with churches?
  19. What are Kintsugi Hope's Mission, Vision and Values?
  20. Have you any has any Feedback from Group Leaders?
  21. My question hasn't been answered, where can I go for more information?

What is a Kintsugi Hope Wellbeing Group?

A Kintsugi Hope Wellbeing Group is a safe and supportive space for people who feel or have felt overwhelmed, providing tools for self-management in a facilitated peer-mentoring style setting.

How does the Kintsugi Hope Wellbeing Group work?

Kintsugi Hope Wellbeing Groups consists of a structured, yet flexible series of 12 weeks of content which includes group and individual activities designed to help participants to accept themselves, to understand their value and worth, and grow towards a more resilient and hopeful future.

The Kintsugi Hope Wellbeing Group covers big topics (see 5 below) but with the aim of everyone completing a session feeling more positive than when they arrived.

Each week has specific aims to be achieved, with flexible content to be used in any setting or context. For example, some groups may enjoy lots of information, details and opportunities for writing and reflection while others may prefer group discussions. There will be options for more creative activities to outwork the sessions’ theme, or Biblical content for reflection and prayer.

The material is split into 7 different learning styles that the Group leader can pick and choose, depending upon the context of their group:

  • Hear it
  • Discuss it
  • Think it
  • Create it
  • Do it
  • Watch it
  • Pray it

Content will constantly be monitored and updated in response to evaluation as the Groups develop.

What topics are covered in a Kintsugi Hope Wellbeing Group?

Each week has a theme as follows:


Week 1 Honesty
Week 2 Anxiety
Week 3 Depression
Week 4 Shame
Week 5 Anger
Week 6 Disappointment and Loss
Week 7 Perfectionism
Week 8 Forgiveness
Week 9 Self-acceptance
Week 10 Healthy Relationships
Week 11 Resilience
Week 12 Review


Week 1 Honesty and Self-Acceptance
Week 2 Anxiety
Week 3 Depression
Week 4 Perfectionism
Week 5 Shame
Week 6 Anger
Week 7 Review and Celebration (Optional)

What Safeguarding Requirements are there?

For organisations applying to be a partner:

A copy of the organisations’ safeguarding policy must be submitted to

For those applying to run the adult version:

All Group Leaders must have an up to date basic adult DBS (enhanced is accepted but not essetial) in place and must have been recruited in line with your organisation volunteer recruitment policy and procedures. The recommending organisation will be required to provide the date of the Group Leader’s most recent DBS check, and let us know if they are registered for the update service (enhanced only).

For those applying to run the youth version:

All the above applies, however an Enhanced DBS is required rather than basic, and in addition, all youth group leaders must provide details (date and level) of safeguarding training attended.

If you require any further information or advice about safeguarding, safe recruitment or DBS checks, please contact your DBS check consultant. We recommend Thirtyone:Eight, their helpline number is 0303 003 1111). If at time of applying you do not have a DBS check in place, we can continue processing the rest of the application, but the recommended Group Leader will not be given access to start running groups until this is in place.

What is the application process to run a group?

  1. Church sends details to Kintsugi Hope. Church Partner Application process started
  2. Church Partner Application by email or phone completed, safeguarding details and policy provided.
  3. Church becomes a Kintsugi Hope Partner and recommends Group Leader/s. DBS details for Group Leaders provided.
  4. Group Leader completes personal application by phone or email. Reference details provided.
  5. Personal/Character Reference obtained by phone or email. Group Leader sent training details
  6. Group Leader completes online Wellbeing Group Training and given access to Wellbeing Groups Material

How do we apply to become a Partner Church?

Once you have registersed your interest by email or through our website (, you will be contacted by the Groups Coordiantor, Ludivine Kadimba (she’s French, look out for her beautiful accent) to answer any questions you may have and discuss the application process. You will be given the option to complete the application via email, or over the phone, either then, or at a later scheduled time/date. Please note, although email may seem easier, the forms can be complicated and from experience we have found that completing the application over the phone can be quicker and more straight forward.

Completing your Church Partner Application by Email:

If you choose to complete the application by email, Ludivine will email you through the application forms. Please have this guide to hand while completing them as it may answer questions as you go along (do make sure you take a look at the Frequently Asked Questions at the end of this pack too). Ludivine will still be on hand if you require any assistance.

If you are completing the forms via email, you will be sent the relevant forms. The document required for Church parter applications is as follows:- KHWG - s1&2 CHURCH PARTNER Application MARCH 2020. Please complete the document in full and email it to

Completing your Church Partner Application by Phone:

If you have chosen to complete your application by phone, this will take place with a member of the Kintsugi Hope team at your agreed scheduled time and date. The purpose of the phone call application process is to bypass the long form filling process, complete the form together over the phone and speed up the process as any questions or concerns can be dealt with at time of application and avoid follow up and chaser emails.

You will be asked the following:

  • Details about your church for example, denomination, size, meeting location. (This helps us to support our Church Partners more).
  • How your church heard about Kintsugi Hope, and why you wish to become a Church Partner.
  • Confirmation that your church has Public Liability Insurance to a minimum of £5,000,000
  • Conformation that your church are willing and able to support vulnerable people and in particular those struggling with mental and emotional health challenges, and are in agreement with Kintsugi Hope’s mission, vision and values.
    • Mission: Kintsugi Hope exists to create safe and supportive spaces for those struggling with mental and emotional health challenges.
    • Vision: A world where mental and emotional health is understood and accepted, with supportive communities for everyone to grow and flourish.
    • Values: relationship, generosity, authenticity, honesty, loving, non-judgemental
  • Confirmation that your church can provide and support suitable Kintsugi Hope Group Leader and Assistant Leader and are willing to work together with the leaders before, during and after the Kintsugi Hope Wellbeing Groups.
  • Confirmation that your church are willing to provide further support for Kintsugi Hope Wellbeing Group participants after the 12 weeks have finished (home group, support group etc).
  • Confirmation that your church are committed to work together and support with Group Leader to be up to date with knowledge of local and national support and services available for people struggling with mental and emotional health services
  • Confirmation that your church are committed to Kintsugi Hope, by pledging a financial contribution (see next question for more information)
  • Details of any Group Leaders you wish to nominate (for more information, please see page 7).

Are there any financial commitments required to become a Church Partner?

In order to get your church up and running as quickly as possible, we would be happy to defer any Church partnership contributions until the Autumn so that together we can get as many people as possible the help they need as soon as possible. If, however, your church are able to make a donation now, that would really help us at this challenging time.

As a charity, we rely on financial contributions from both individuals and churches such as yours. As a Partner Church we would be grateful if the leadership team could prayerfully consider standing financially alongside us through regular giftings on a monthly, quarterly on annual basis. We need financial support, but we don’t want finance to be a defining issue. We understand that each church has different budgets and sizes, so the size of that gift is up to you, but as a guide, contributions range from £100 to £3,000 a year, with the average monthly contribution of £42, or £500 annually. One of our main values is relationship, and we look forward to working this out together.

You can spread your contribution across the year by giving monthly, or you can give quarterly as well as annually. Our preferred method to receive payments is by monthly direct payments into our account, set up from your end, however we realise that every church has their own financial policies and procedures, so we try to be as flexible as possible.

Once we're a Church Partner, how do we get Group Leaders trained?

Once you are a Kintsugi Hope Partner Church, there is no limit to the number of Group Leaders you can provide. Each group leader must be recommended by a church partner. This is an important part of the application process and can be completed either over the phone, or by submitting the Group Leader Recommendation Form by email.

Please consider carefully the below list of essential and desirable skills when recommending a Group leader:

Essential Skills Required

  • Excellent listening and communication skills
  • Confident, respectful, non-judgemental
  • Able to work on own initiative as well as part of a team
  • Commitment to a personal Christian faith
  • Passionate about people improving their wellbeing
  • Open to learning and receiving guidance.
  • Great at developing a good rapport with people from all backgrounds and life experiences.
  • Realises and accepts their beauty even when feeling broken
  • Willing to be vulnerable and honest and journey with people in their local community, to share in their common humanity
  • Passion to see people grow and flourish to be all God has called them to be.
  • Some understanding of mental and emotional health challenges
  • Organised, quick thinker.
  • Access to technology to provide online groups.

Desirable Skills Required

  • Previous experience of leading a group or running workshops
  • Mentoring and training experience
  • Pastoral care experience

What happens once a Group Leader has been recommended?

Once a Church Partner is active and they have recommended someone as a Group Leader, the potential group leader must complete their personal Group Leader Application Form. This form asks for information about the Group Leader around their skills, experience and suitability to become a Group Leader including

  • What gifts, skills and experiences do you feel God has given you that you would bring to your role as a Group Leader?
  • Do you have any teaching qualifications?
  • Do you have a disability or medical condition for which you receive treatment?
  • Do you presently suffer/have you previously suffered, from any mental health condition for which you are receiving/have received treatment? (This does not preclude you from being a Group Leader.)
  • Is there anything that prevents you working with vulnerable adults?
  • Do you have any criminal convictions, cautions, reprimands, bind-overs or cases pending?
  • Has a previous organisation where you were either an employee or a volunteer ever taken disciplinary action against you?
  • Information about your Personal Faith including:
    • When how and when you became a Christian
    • The difference your faith makes to your life
    • Your current involvement in your Church
  • Any other information the recommended Group Leader would like to add to their application.
  • Details of someone who can provide a personal/character reference for them (full name, email and phone number). This person must be someone the recommended Group Leader has known for a minimum of 2 years, cannot be a member of their family, and cannot be the same person who provided the recommended in the Church Partner Application Process.

How is a Group Leader Trained?

Since the COVID-19 Government regulations around Social Distancing and Public Gatherings have been in place, Kintsugi Hope have moved all Group Leader training online.

In order to enable Churches and Group Leaders to help and support themselves, their congregations and communities as quickly as possible, Kintsugi Hope are currently offering Group Leader Training free of charge.

Training can take place at any time. The training involves 13 modules of approximately 20 minutes each. Four of the modules are optional (group dynamics, introduction to mental health, looking after your own wellbeing), and the remaining 9 modules are mandatory (Kintsugi Hope Wellbeing Groups Theology, what a group is, what a group is not, how to run a group online, how to access the material, how to advertise a group, who is suitable to be a participant, signposting, evaluations and feedback).

How do you access the Kintsugi Hope Wellbeing Group Material?

Once a Group Leader has completed their training, all documentation and necessary details have been provided and everything is approved, the Group Leader will be added to a strictly controlled Private Facebook Group where all the material is held.

This Facebook group includes full information on how to run each individual week and access to an active forum used by all the other current group leaders who are keen to encourage, answer questions and share tips and advice. There are also regular online meetings for all Group Leaders to chat either generally, or about a specific subject, ask questions and check in with each other. If you do not currently have access to Facebook, information is included in the training to help guide you through setting this up to ensure complete privacy and security.

Can I sample the material used for the groups?

Attached is the first few pages of the content used for our adult pilot phase. Please note the following:

  • The sample contains material used during our pilot phase, and is not our current live version.
  • The Wellbeing Group material is not an off-the shelf course manual, the material is dynamic and will be updated on a regular basis.
  • Group Leaders are taught how to use the material during the training.
  • Each weeks’ content has an accompanying 30 minute video demonstrating and explaining it fully.

How do you equip Group Leaders to present difficult subjects?

Although some topics covered in the material can be challenging, Group Leaders are given all that is needed to present the material in a way that is non-judgemental and accessible through the resources given, and training received. All weeks are designed so that participants leave the session feeling more positive, confident and loved than when they arrived.

Group Leaders are not required or expected to be experts in mental health. A basic introduction to mental and emotional health understanding and information will be included in the Group leader’s training.

Where can you hold a Kintsugi Hope Wellbeing Group?

Kintsugi Hope Wellbeing Groups originally were planned to be run in physical locations and could have been anywhere, home, church, coffee shop, workplace, homeless shelter etc. Now they are online, so this is not an issue for the time being.

Who can attend a Kintsugi Hope Wellbeing Group?

The group is suitable for anyone who is interested in learning self-management tools and techniques to help them in times of overwhelmment in a safe, facilitated peer-mentoring style setting.

All participants for the adult version must be over the age of 18.

This group is not suitable for people who may be at risk of harm to themselves, or others or who are currently receiving treatment for a severe mental health disorder.

Participants can be from any walk of life and background, and do not need to have a Christian faith.

What if a participant needs expert help?

Kintsugi Hope Wellbeing Group Leaders are not counsellors or therapists however they are expected to have information of all locally available services, together with national helplines as well as details of CWR resources and counsellors.

I want to join a group, but my church are not running them.

Unfortunately Kintsugi Hope do not currently have the capacity or infrastructure to place people into groups. Occasionally Group Leaders do let us know if they have a space to join a group, and you are welcome to email to ask to be placed on a small list we hold, but you must be aware this is on an adhoc basis, and we cannot guarantee that a space will become available in your local area.

Does Kintsugi Hope only partner with churches?

Kintsugi Hope is a faith-based organisation which, due to the nature of its work and current structure, as well as safeguarding concerns and to uphold its vision and values, prefers partnering with churches. Kintsugi Hope is however open to partner with other Christian organisations which share its vision and values on a case by case basis. Do get in touch if that’s you.

What are Kintsugi Hope's Mission, Vision and Values?


Kintsugi Hope exists to create safe and supportive spaces for those struggling with mental and emotional health challenges.


A world where mental and emotional health is accepted and understood, with safe and supportive communities for everyone to grow and flourish.


  • Authenticity
  • Generosity
  • Honesty
  • Loving
  • Non-judgemental
  • Relationship


  • Safety and support where there is no shame and embarrassment in struggling
  • An increase in self-worth, confidence and wellbeing
  • A deeper understanding of the reality of God’s love for them
  • Clear pathways to receive additional support if needed.

Have you any has any Feedback from Group Leaders?

“Why did I want to be a leader? Because I’ve experienced the pain of remaining hidden and the freedom that comes from being courageous enough to be honest and show vulnerability. I believe God wants us to be authentic... the people He made us to be rather than hide behind the masks we can so often wear. Kintsugi Hope Wellbeing Groups allow people the safe space to be real, be validated without judgement and start to heal the mental health epidemic in today’s society! It’s an honour and a privilege to facilitate people to find that the truth can set them free!

What do I get from such a group? Seeing true healthy relationships begin and movements towards wholeness develop. Probably what I was most concerned about was that people wouldn’t open up and be vulnerable together and that as facilitators we might fail their expectations! It’s been lovely to see people want to come back week after week and miss it when we had a break for Easter.”

Jean Allchorne, Stoke Gifford, April 2019, Pilot Phase 2

“I have done Pilot 1 as a participant and Pilot 2 as a leader and I can honestly say I am learning more and more about myself at each session. Both groups have been completely different and the discussions and experiences of each session have been unique.

Kintsugi is for everyone (even those who don't know it yet!). Even for those who feel they have it all together. The best thing about being a facilitator of a group is seeing the support for each other, the care, the honesty and vulnerability being shared in mutual respect. It really is a privilege to see and to be part of. I am excited to see Kintsugi spread out into the bigger wider world. It does change lives, but people need to be brave!

It is nerve-wracking as you are listening to some tragic and very sad stories/life experiences, but I can honestly say there hasn't been anything that we haven't been able to support or signpost. My advice to any potential leader/facilitator is be vulnerable.... the more you are the more people will open up.”

Jane Wareham, Nantwich, April 2019, Pilot Phase 2

“Leading the Kintsugi Hope Wellbeing Group has been an absolute privilege. Even if I’m feeling tired after a busy day at work, the sessions always leave me feeling inspired and invigorated. The course is brilliant, I love it … (God bless you for all the work you are doing on this)... you need to know what a positive impact it is having! I can see others growing in their ability to take back and share in their own churches or to face their own personal challenges. There is such great LOVE in the group and it’s a huge privilege to spend time with everyone.”

Jan Harrison, Crewe, January 2019, Pilot Phase 1

“I had the idea I wanted to run the Course with the residents of Hope House Essex, a charity for the homeless, none of them were Christians, they are all broken people, I was scared it would flop or no one would come. All 5 of our residents came and engaged with the course, it has been difficult to stop the conversations and to end the evening! It has opened up great conversations and touched people’s lives.”

Tony Britten, Chair of Trustees Hope House Essex, April 2019, Pilot Phase 2

My question hasn't been answered, where can I go for more information?

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